What POS system do you recommend for a full-service restaurant in Tampa Bay?
FigurePOS is our preferred platform for full-service restaurants. It handles tableside ordering and payment, tab management, course firing, kitchen display systems, split checks, and detailed server and sales reporting. It's purpose-built for full-service dining in a way that general-purpose systems like Square or Clover are not. That said, we evaluate every restaurant's specific operation before making a recommendation — the right system depends on your service style, volume, staffing, and integration needs.
Can restaurants legally eliminate credit card processing fees in Florida?
Yes — dual pricing and cash discounting are both fully legal in Florida and across the United States. With dual pricing, you post two prices — a cash price and a card price — and customers choose how they pay. With cash discounting, the listed price includes the processing cost and cash customers receive a discount. Both models are compliant when implemented correctly with proper signage and disclosure. Tampa Bay Pay handles the entire compliant setup for every restaurant we onboard.
How does your pricing compare to Toast or Square for Restaurants?
For most restaurants processing more than $10,000-$15,000 per month, interchange-plus pricing through Tampa Bay Pay will be meaningfully less expensive than Toast or Square's flat-rate models. Flat-rate processors simplify the statement but charge a premium for that simplicity — that premium grows with your volume. We show every prospective restaurant client a side-by-side comparison before they make any decision. If we can't beat what you're paying, we'll tell you directly.
Does FigurePOS integrate with online ordering and delivery platforms?
Yes — FigurePOS integrates with direct online ordering (commission-free, routing directly to your kitchen) as well as third-party platforms. We generally recommend building your own direct ordering channel first to avoid the commission structures of third-party platforms, and FigurePOS makes that straightforward to set up alongside whatever delivery integrations your operation requires.
We're already using Toast. Is it worth switching?
It depends on your volume, your current rate structure, and whether you're under contract. Toast charges both a monthly software fee and a processing fee, and many restaurants don't realize how much the combination adds up to annually. We do a free statement and contract review — we'll show you the math on what switching would save versus what it would cost to exit your current agreement. No commitment required for the analysis.
Do you work with food trucks and mobile food vendors?
Yes — food trucks, pop-up vendors, caterers, and mobile bar operations use SwipeSimple through Tampa Bay Pay. It's app-based, works on any smartphone with cell service, handles high transaction volume at festivals and events, and requires no fixed hardware investment. We've set up food trucks and vendors across the Tampa Bay market including the Saturday Morning Market, Dunedin events, and Clearwater Beach festivals.
What happens if our POS goes down during service?
POS and payment support is available 24/7, 365 days a year. If something goes wrong during dinner service on a Saturday night, you have a direct line to reach us — not a national call center. In most cases we can resolve issues remotely in minutes. If it requires an on-site visit, we're local enough to be there.
Do you serve restaurants across all of Tampa Bay or just one city?
We serve restaurants across the entire Tampa Bay area — Tampa, St. Petersburg, Clearwater, Dunedin, Bradenton, Sarasota, Largo, and everywhere in between. We're based in St. Petersburg and we come to your location for in-person setup and training regardless of where you are in the region.
