Support
Need help? We are here to support current clients
If you are a current Tampa Bay Pay client and need help, do not panic. Reach out directly and we will help you get pointed in the right direction as quickly as possible.
Direct
Call or Text Support
Fast
Immediate Help Paths
Local
Tampa Bay Team
Vendor
Partner Support Contacts
Immediate Support
Start with us first for the fastest help
For immediate support, please call, text, or email Tampa Bay Pay directly. If needed, you are also welcome to contact one of our vendor and processing partners below.
Call Us
Speak with our team directly for urgent payment, equipment, or account support.
(727) 732-3292 →
Text Us
Need a quick answer? Text us directly and we will do our best to get you help fast.
Text (727) 732-3292 →
Email Us
For non-urgent issues or detailed support requests, email our team anytime.
[email protected] →
Support Notes
The fastest way to get help
If you are reaching out about equipment, a payment issue, login trouble, or software support, sending a quick description of the problem along with your business name helps speed things up a lot.
When you contact support, include:
1Your business name
2The product or platform you need help with
3A short description of the issue
4The best callback number or email
Vendor Directory
Partner and vendor support contacts
Below is the contact information for the vendors and partners we represent. You are always welcome to contact them directly for support if needed.
PayBright
Processing Partner
Laigle Business Group Inc.
Snaptown Website & Online Ordering Partner
Support Form: Online Support Request Form
Phone: (844) 524-4531
Email: [email protected]
Website: www.laiglebizgroup.com
Maverick Payments
High-Risk and ACH Processing Partner
SwipeSimple
Mobile Payments Platform
Figure POS
Restaurant POS Partner
BillerGenie
Invoicing & AR Automation
Phone: (877) 245-5374
Email: [email protected]
Website: billergenie.com
Support Ticket: Subscriber Support Ticket
Still need help?
Start with Tampa Bay Pay and we will help point you in the right direction
If you are unsure who to contact, reach out to us first. We can help identify the right support path based on your equipment, software, and account setup.
Call/Text: (727) 732-3292 · [email protected] · Mon–Friday 10:00 a.m. – 7:00 p.m.
What Our Clients Are Saying...
The Highest Google Rated Payment Solutions Team in Tampa Bay
Get in Touch With Our Tampa Payment Processing Team
Call/Text : (727) 732-3292
Email: [email protected]
Address: 136 4th St N, Suite 223, St Petersburg, FL 33701
Hours: Mon-Friday 10:00 a.m. – 7:00 p.m.
* By Appointment Only *
