Merchant Services Done Right

I got into payment processing more than five years ago without even knowing what merchant services meant — just like many business owners I meet today. It did not take long to see how confusing statements, outdated equipment, and hard-to-verify pricing leave merchants at a disadvantage. I founded Tampa Bay Pay to give business owners a better option: transparent pricing, modern technology, and real support. Today, I help companies build payment systems they can actually trust, whether that means in-store, mobile, invoicing, or integrated billing solutions. Outside of work, you will usually find me at the beach, on the golf course, or spending time with my dog, Bleu.

I oversee onboarding, implementation, and day-to-day client support, making sure every merchant we bring on has a smooth experience from application through go-live. With a strong background in account management, POS troubleshooting, and customer service, I focus on delivering personalized support that helps our clients feel confident and taken care of. I am especially passionate about serving our vibrant Hispanic community and creating a seamless, culturally aware experience built on clear communication and trust. My goal is not just to meet expectations, but to consistently exceed them in every interaction.

With a strong background in POS troubleshooting, account management, and customer service, I focus on providing tailored support that meets each client’s unique needs. I take pride in delivering fast, efficient solutions, whether that means resolving technical issues or helping day-to-day operations run more smoothly behind the scenes. I am also passionate about supporting our Hispanic community through clear, empathetic communication and a culturally respectful approach to service. My goal is to build trust, create lasting relationships, and make every client interaction as smooth and positive as possible.

With a deep background in customer service and a genuine passion for supporting local businesses, I specialize in providing customized payment solutions that help business owners save time and reduce costs. I enjoy working directly with entrepreneurs, learning how their businesses operate, and finding ways to streamline payment processes while minimizing unnecessary fees. Whether I am helping a small local shop or a growing company, my focus is always on transparent communication, dependable service, and long-term relationships. When I am not working, you will usually find me at the gym, at the beach, or spending time with friends and enjoying the Florida lifestyle.

With more than seven years of experience in payment processing, I have helped businesses of all sizes simplify how they accept payments and find solutions that truly fit the way they operate. I have worked with merchants across New York, Rhode Island, Georgia, and Florida, always focusing on honest pricing, clear communication, and dependable support. I proudly serve clients in both English and Spanish and care deeply about building relationships that last well beyond the initial setup. Outside of work, I am a proud mother, a soccer enthusiast, and a fan of cocktail mixology — interests that reflect my love for teamwork, creativity, and connecting with people.

I serve the Tampa Bay region with a relationship-driven approach and a strong focus on helping local businesses find smarter, more efficient payment solutions. I work closely with business owners to evaluate their current systems, identify opportunities to reduce costs, and implement setups that support their day-to-day operations. As a graduate of the University of Mississippi, I bring strong communication skills, professionalism, and a dependable mindset to every client relationship. Based here in Tampa Bay, I am passionate about supporting the local business community and helping entrepreneurs grow with confidence.

I bring a strong background in banking, business relationships, and payment technology to the Tampa Bay business community. During my time as a manager with PNC Bank, I worked closely with local entrepreneurs and organizations to support growth and long-term financial success. I also have more than three years of hands-on experience with POS systems and payment solutions, which gives me a practical understanding of the challenges businesses face when choosing and implementing the right technology. Outside of work, I enjoy boating, hiking, fishing, and taking full advantage of Florida’s outdoor lifestyle while building strong relationships throughout the community.

I came to payment processing from the other side of the counter, and that perspective shapes everything about how I work with clients. After more than a decade owning and operating restaurants and bars in Tampa Bay, including building Bones Pizza Shack on St. Pete Beach from the ground up, I know firsthand what bad POS setups, confusing fees, and unreliable service can cost a business. That experience helps me connect especially well with restaurant, bar, and hospitality operators who need solutions built around how they actually run. When I am not working with clients, you will usually find me exploring the local food scene — old habits die hard.

After years in sales, I became increasingly frustrated by how often businesses were treated like numbers instead of valued clients. That is what led me to Zac and Tampa Bay Pay. His vision of bringing transparency, honesty, and integrity to an industry that is often confusing and misunderstood immediately resonated with me. Today, I focus on helping business owners find tailored payment solutions that fit their needs while making sure they feel informed, supported, and taken care of every step of the way. For me, great service is not just part of the job — it is the standard.

Given away at a gas station in Florida, Bleu has been winning hearts since day one. Now proudly serving as Tampa Bay Pay’s Chief Tail-Wagging Officer, he is on a mission to spread smiles everywhere we go — one wag at a time. With a nose for good vibes and an unshakable work ethic, Bleu reminds us that joy is part of the job. Some clients even ask to see him instead of Zac, and honestly, we get it. Whether he is supervising from under the desk, stealing snacks, or just being his adorable self, Bleu proves that great service should always come with a smile.